Reference

How winking88 Handles Your Privacy

Your account information and payment activity — including transactions through Touch 'n Go eWallet, Boost, and GrabPay — are handled under a clear data policy built for Malaysia.

Account Data ProtectionLocal Payment PrivacyCookie ControlsData Retention Policy

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your data is stored, want to request a correction, or need to understand what information we hold on your account, our support team handles privacy requests directly. Reach us through any of the channels below and we will respond with the relevant account details.

Live Chat Open the chat window from any page on winking88. Our team handles data and account queries and can escalate privacy requests to the relevant team.

Email Support Send your privacy request to our support address. Include your registered account username so we can locate your data record and respond accurately.

Account Help Centre Log in to your account and navigate to the Help section to submit a data access or correction request directly tied to your account profile.

What This Privacy Policy Covers

winking88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, contact information, and preferred payment method. When you fund your account via Touch 'n Go eWallet, Boost, or GrabPay, the transaction reference is logged against your account for

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verification and dispute resolution; we do not store your full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual access patterns and keep your account secure. Players in Kuching and across Malaysia access the
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same account environment, and all data is processed under applicable Malaysian law. Where local law permits, your data may be shared with payment processors and fraud-prevention partners strictly to operate your account. You may request a copy of your stored data or ask us to correct
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inaccurate records at any time by contacting our support team. This policy applies to the winking88 website and any mobile access path you use to reach the lobby.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across all account pages and payment flows, so data moving between your device and our servers — including wallet transaction references from Boost or GrabPay — is protected in transit. Access to your account data internally is restricted to staff who need it to operate your account or resolve a support case. We do not sell your personal data to third parties for marketing purposes.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password authentication and, where enabled, a one-time PIN sent to your registered contact. Unusual login attempts trigger an account review before access is restored.

Data Retention

We retain your account and transaction records for as long as your account is active and for a period after closure as required under applicable Malaysian law and payment processor obligations.

Requesting Changes

You can request access to, correction of, or deletion of your personal data by contacting support. We will confirm receipt and respond within a reasonable period under applicable local law.

Common Questions About Your Privacy on winking88

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, contact details, and the payment method you register — such as Touch 'n Go eWallet or Boost. Device and session data is also logged to protect your account from unauthorised access.

No. We record the transaction reference and amount for account verification purposes only. Your full wallet login details and PIN are never stored on our systems.

Yes. Contact our support team via live chat or email with your registered account username. We will locate your data record and provide the relevant details in line with applicable Malaysian law.

We retain records for a period after account closure as required by applicable Malaysian law and our payment processor obligations. After that period, personal data is removed from active systems.

We share data only with payment processors like DuitNow and FPX partners, and fraud-prevention services, strictly to operate your account. We do not sell your data to third-party marketers.

Log in and use the Help section to submit a correction request, or contact support directly. We will review the record and update any inaccurate details after verifying your identity.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSilver Sail Slots InfoAbout Us

How winking88 Handles Your Privacy

How to Contact Us About Your Data

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on winking88

01 What personal data does winking88 collect when I open an account?

02 Does winking88 store my Touch 'n Go eWallet or GrabPay credentials?

03 Can I request a copy of the data winking88 holds on me?

04 How long does winking88 keep my account data after I close my account?

05 Who does winking88 share my data with?

06 How do I ask winking88 to correct inaccurate information on my account?

Privacy Policy

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